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The icon on the Email List can be clicked to see more details as shown in the image below.

If the generic information contained in the pop-out window in the Email List isn't enough detail, then don't worry: we've got that covered! This will give you a general overview of of many have opened the email, and how many have not. To see the Email Tracking status in the Email List, simply hover your mouse over the email. Once you send an email with Email Tracking enabled, there are four places where you can check the Go to Settings > Composing and check the box to "Enable Email Tracking by Default" You can also enable Email Tracking by default in Mailbird menu, located at the top left corner. Simply click on it, as you can see in the red square in the image below: When composing an email, you will find the “Email Tracking” button next to the send button. Please note that Email Tracking can only be used 5 times for Personal license users, Business license users can use unlimited Email tracking. Should you have any concerns or questions, please do reach out to us and we will be happy to help answer them. We are keen to stress that since we value your privacy, we have designed this feature so that it only tracks these two things:Īlso, Mailbird does not share or collect the content of the email, the location of the user who opens it, etc.

Please keep in mind however that Email Tracking will not work if the recipient of the email is also blocking remote images.

More details about remote images are listed in our Knowledge Base article “ Always Show Remote Images ”. In Mailbird, remote images are disabled by default.

You can prevent avoid having your own activity tracked: if you do not want your own emails tracked, simply choose to not display remote images.

This works the same way in all email clients, even if they do not have an email tracking feature which can allow you to track your sent emails. No other information is shared or collected.

Email Tracking does not mean that Mailbird isn't secure: nothing except the opening time and who has opened the email is being tracked.

The implementation of Email Tracking does not mean that your email will also be tracked.

You will now have the ability to track emails that you have sent: as a Mailbird user, you alone will be able to track your emails.

Before we show what email tracking is in Mailbird, let's take a look at some general facts about Email Tracking. One of our best productivity tools is our Email Tracking feature.